Tour day 15 - Tuesday 13th December 2011

Early checkout of our beautiful Hyderabad hotel and off we fly to Mumbai. An hour and a half later we arrived at the Mumbai domestic airport.

The local taxis here are black and yellow and swarming everywhere. I am on the edge of my seat peering out from the bus window into the very crowded Mumbai streets. We pass multi storey slums on the side of the highway and see children playing in the streets. The skyline is full of new and old sky rise buildings with some still under construction with bamboo used as scaffolding to significant heights. The city is full of contrasts from slums to modern buildings, narrow street markets next to multi story western style shopping complexes. A fusion of east meets west, old and new.
Indian irony. Look at the Giant sized billboard on the right. It sais "Life ok". And it is situated over the slums of Mumbai. I wonder if the residents feel that way?

Amazing bamboo scaffolding like spider web.

Multi storey slums - you still have to pay rent.

Check into our hotel and into the professional clothes for a visit to an IT conference sponsored by ECU. We arrived at the University of Mumbai and join the conference participants for a delicious Indian Thali style lunch.

Michael, Lucy, Ebrahim, Chantal (peeking), Shivan and Hattan, all looking very professional.

Michael, Chantal, Ebrahim and I, all looking hot, literally...it was boiling hot...lol

Conference supported by ECU and what fine ECU representatives we all make (well except for Hattan - haha)



We sat through a few seminars and then Off for a quick tour of the campus. I spied the education school and took off on my own to chat to some lecturers. Lucky for me the head lecturer for the school of education was available for an impromtu chat. It was a great opportunity to uncover more research for my report and she was very happy to help. Unfortunately my time was cut short and had to head back to the bus after an IT lecturer came looking for me.



We head across Mumbai to go to Datamatics Financial Services. This company was started in the 1980's to offer a low cost outsourcing of labor intensive tasks that are non core business activities ie; payroll, call centers, help desks etc. The company were very excited to have us and we arrived to receive an Indian blessing and flowers.


Presenting a gift from ECU to Datamatics team.

All happy after a fun tour through Datamatics or was it the yummy high tea?


After a discussion on their business we were then invited to high tea. It was delicious. I was chatting to the staff about Indian desserts and they even offered to have me back for morning tea the next day so I could try more.  Then we were allowed to tour through some parts of their office. It was very interesting to see the call centers first hand, even if they wouldn't allow me to make any calls for them. They showed us their secure network area which you can see through the glass but are not allowed to enter. I did ask if they had enough security to keep Tom Cruise out (aka Mission Impossible style), haha, they all laughed and thought they might. The Directors and Managers at Datamatics were so friendly and lively, very welcoming, this was a great experience.
Call centre.

#fact: staff here are actually very highly educated. They need a minimum of 15 years IT experience with multiple degrees. Again this is an example of a very highly educated Indian workforce as compared to Australians that would work in call centers.

Back on the bus to head back to University Mumbai for a cultural show. We were quite late so we needed to dress formally in the back of the bus. Fellow travelers in neighboring buses had a good laugh at this. A beautiful cultural show of music and dance in the auditorium, then back to our hotel for dinner.

Leisa (ECU Tour leader, Chantal, Lucy, Dee and Charlene (looking gorgeous in her Sari).

Michael, Ebrahim, Vu, Lucy and Leisa posing with the performers.


Very glad to head to bed.

Shubh raatri.

Tour day 14 - Monday 12th December 2011

Today was very busy with Industry visits and NGO's (non govt org.).

First stop was Infosys, it is the second largest Indian company responsible for developing software. The Hyderabad centre we visited was located on 50 acres and had 14,000 employees. Employees are again all highly educated and must speak English. The campus has hostels for employees, shopping centre and food outlets, along with extra curricular activities. Employees never have to leave the landscaped, clean life provide by their employer.
Infosys conference room (looks pretty boring - but lucky for me I'm a geek and I love this stuff)

We then travelled to tour thru ICRISAT (International Crops Research Institute for the Semi-Arid tropics). This company was actually started by an Australian  and they research and develop agricultural methods and varieties that will produce higher yields with less water and environmental impact for semi-arid regions across Asia and Africa. They work alongside other NGO's including World Wildlife Fund, World Health Organisation and IWMI(International Water Management Institute).

Priyanie from IWMI took us to a charitable organization located on site of ICRISAT called IACD. It is a community development program that educates people aged 15 upwards. They run computer courses alongside English, sewing and other handicraft skills. Students studying here are also given employment training at the research centre to improve their skills and employability. This group is fantastic in particular for local women to learn basic English and math to be able to manage basic home finance and to learn valuable skills to bring extra income into their home. There is no government funding for this group and through donations and the manufacturing of products they can run. Programs like this change peoples lives.

IACD - sewing class


Priyanie then took us to her office of IWMI to learn about what they do. IWMI is located in a few Asian countries and work to improve the management of land and water resources for food, livelihoods and the environment. I enjoyed this visit and had the opportunity to speak to a few environmental officers about the issues facing India and the Asian community in trying to become more sustainable. Ii is such a privilege to talk to world experts on such a variety of globally important topics.



Back to the hotel to get tizzed up and to head off to the Paradise restaurant for delicious Briyani with all the students. We had some delicious starters then ordered the special Briyani which arrived on a massive platter for us all to share. It was amazing with mint yoghurt sauce, garlic naan and fresh Spanish onion smothered with lemon juice. It is quite funny to have to eat onion to cool down the hot chilli taste in your mouth. Fantastic meal and awesome company.

Chicken Briyani
Michael, Ebrahim & Lucy
Charlene, Dee and Chantal - Pinky posing
Alvida!